Money-Back Guarantee

Money-Back Guarantee

At Vexa Store, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a straightforward money-back guarantee:

Eligibility

• Returns are accepted within 14 days of the delivery date.
• Items must be unused, in their original condition, and include all tags and packaging.

How to Request a Refund

1. Contact Us: Reach out to our support team at contact@vexastore.com or visit the store.
2. Provide Proof: Share your receipt or order confirmation.
3. Return the Product: Send the item back to our address or return it in person.

Refund Processing

• Once the return is inspected, refunds will be processed within 7-10 business days to your original payment method.

Important Notes

• Shipping fees are non-refundable unless the return is due to our error.
• Refunds for defective or incorrect items will include return shipping costs.

We are committed to making things right. If you have any questions, feel free to contact our team. Shop confidently with Vexa Store! 💸